Chapter 28: Engage Customers on Social Media0 Comments/February 13, 2012 Several change agents I spoke to bravely admitted they had… 0 0 The Hayzlett Group The Hayzlett Group2012-02-13 19:18:312013-03-14 16:56:05Chapter 28: Engage Customers on Social Media
Chapter 27: Make Customer Service Part of Your DNA 0 Comments/February 10, 2012 Customer service is all about capturing and listening to… 0 0 The Hayzlett Group The Hayzlett Group2012-02-10 19:17:252013-03-14 16:06:38Chapter 27: Make Customer Service Part of Your DNA